Shipping policy

  1. Shipping Time: We will process and arrange the shipment of your order as soon as possible. In general, the shipment will be completed within 1-3 business days after order confirmation. Please note that special circumstances such as promotional activities, holiday seasons, etc., may cause delays in shipping.

  2. Shipping Method: We will ship your order using the available shipping methods based on your selection. Common shipping methods include courier companies, postal services, etc. You can choose the suitable shipping method during the checkout process.

  3. Shipping Fees: Shipping fees are calculated based on factors such as the weight, dimensions, destination, and selected shipping method of your order. The system will automatically calculate and display the corresponding shipping fee during the checkout process. Please note that you may be responsible for any applicable customs duties, import taxes, or other related fees.

  4. Logistics Tracking: Once your order is shipped, we will provide you with a logistics tracking number. You can use this tracking number to track your package on the respective logistics company's website. Please note that logistics tracking information may take some time to update, so please be patient.

  5. Lost or Damaged Packages: If you receive a lost or damaged package, please contact us immediately. We will work with the logistics company to resolve the issue and make every effort to protect your rights and interests. Please note that some logistics companies may require a certain amount of time for investigation and handling of such issues.

  6. Shipping Address: Please ensure that you provide an accurate and complete shipping address and contact information when placing an order. We will ship the order to the address you provided, and we will not be held responsible for any lost or delayed packages caused by address errors or incompleteness.